Motor home FAQ’s

What’s the minimum period I can rent a motor home for?

The minimum rental period is 3 nights.

What day & time can I collect my motor home?

Off season

Collection days Monday to Friday all motorhomes are available for collection between 9am -4pm and must be returned the same as collection time during off season (Jan to June & Oct to Dec).

Peak season

Collection days Monday to Friday all motorhomes are available for collection between 1pm-4pm and must be returned between 8am - 11am during peak season (July-August-September).

Please note that Saturday collections are between 8am -11am all year round (no Sundays or Bank holiday collection/returns)

Is the vehicle Insured?

The cost of insurance is included within the price of the motorhome for the booking period. You are between 25 and 72, with a clean driving licence, which has been held for over two years, extra drivers can be added for an additional cost, and we will also need to know of any convictions or endorsements on your licence. Certain motorhomes do require a C1 category.

What ID do I need to bring on the day?

On the day of collection, we will require your photo card driving licence and one form of proof of address. These can be utility bills, TV/Internet Bill, Bank or Credit Card Statement, Mortgage Statement, or Council Tax Bill. These must be dated within 90 days of the hire.

Where can I leave my car for the duration of the hire?

We provide secure parking for the period of the hire of the motorhome. We accept no liability for any loss or damage to your vehicle.

Can I smoke in the vehicle?

As per the UK guidelines for hotels, restaurants, and other public places, we do not allow smoking in our motorhomes or vaping.

How do I Pay?

Our insurance policy requires that all payments are 100% traceable, which means that we cannot accept cash. All payments must be made on the Debit/Credit card of the driver, no 3^rd party cards accepted.

Do you need a deposit, or full payment when booking?

We require a 25% non- refundable deposit at the time of booking or full payment if within 6 weeks of your collection date. The outstanding balance is due 6 weeks before the collection date. A bond is due to be paid on collection of the motorhome and this is held until the motorhome has been returned and inspected. The bond is refunded within 3-5 working days, after the return of the motorhome, if no damage has been caused to the motorhome. The bond is £1,000 for the duration of the hire.

Am I allowed to change my booking?

We understand that planned trips away can be disrupted from time to time and if this should happen, you can alter the date of your hire. You would need to contact us directly, so that we can assist you with your new dates. We are unable to guarantee that the same motorhome (or any motorhome) will be available for your requested change of date.

You are unable to transfer or gift the booking to another person

Does The Motorhome include a tank of fuel?

All our motorhomes have a full tank at the start of the hire, and we ask that you return it with a full tank. Fuel stations are within a 2-mile radius of the hire centre suitable to take the motorhome.

Do you allow pets when hiring the motorhome?

We are 100% dog friendly and welcome up to two dogs to stay in our motorhome. There is a one-off additional charge, and this can be added when making your on-line enquiry.

Do I need Gas?

We do supply 2* 6Kg bottles on the start of you holiday, if you do require any additional whilst on your vacation, we ask that you keep the receipt, and we will refund you on return.

Some models do have underslung gas tanks and require re-filling at petrol stations that provide this service.

Can I take the Motorhome abroad?

Sadly no, our Motorhomes are strictly UK mainland only.

Are there any extras available for my holiday?

Yes, we can supply for an additional cost: - BBQ – Welcome Pack – Table & Chairs – Bed linen

What is included in my motorhome when I collect?

Kitchen: Kettle – Saucepans – Frying pan – Tin opener – Spatula set – Chopping board – Plates – Bowls - Mugs – Plastic glasses - Cutlery – Sharp Knife – Microwave plate & bowl - Microwave

General equipment: Levelling ramps – Hook-up cable – Hook-up plug adaptor - Water pipe - Fire blanket/Extinguisher Warning triangle – First aid kit – Gas Spanner – 2* Gas bottles – Dustpan & brush – TV remote – Toilet blue

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We have just rented our first Motorhome from Days at Exeter. The Motorhome was excellent and the staff at Exeter were extremely friendly and helpful. We wouldn't hesitate to recommend Days. Steve & Anne, Saltash

Motorhome hired from Gorseinon branch, Swansea. Fantastic service from start to finish. Very detailed handover, lots of care taken to ensure I understood the Motorhome and it’s controls. Excellent experience, would highly recommend. The Motorhome was in fantastic condition, spotless.

Hired our first ever motor home from the Gorseinion branch, the booking was easy thanks to Stuart who sorted everything out when we had to cancel our original booking and rearrange for another time. The motor home was fantastic, clean and comfortable and a big thanks to Dean who explained everything we needed to know and a great holiday was had by all. We would definitely do it again.

We hired a Motorhome from Days Rental for a week. We had a detailed hand over and good service when we arrived to pick the Motorhome up. The vehicle was clean and more than suited our needs. i.e me, wife and dog. We we met on the return and the hand back was quick and effortless. We recommend them and will be back.

Although we had some issues with the camper van itself (Bailey 68-2), the reception and assistance that we had from the staff was excellent. From reception to being shown around the camper and on return, where we highlighted some issues, the attitude of the staff was great. I'd like to thank Peter & Dean for their understanding & responsiveness to our issues and feedback. We would certainly use Day's again if hiring a motorhome.

I rented a motorhome from Days for a long weekend with my cousin who is in a wheelchair. The staff were very helpful and considerate … We did have a problem with the glass safety screen for the cooker, which shattered … we had thought that we would be charged for this, however the staff at Days … did not charge us. Would definitely use Days again.

Excellent service! Had a slight issue with the water while in Northumberland but a few calls to Dean in Swansea and it was quickly sorted. Spent two weeks traveling up and around the North and Scotland and the motorhome didn't miss a beat! All in all a great holiday and will definitely hire from Day's again!

I have always hired the smaller Baileys before, but this time my family and I treated ourself to the 6 Berth so we had a bit more room. I would heartily recommend a bigger vehicle. Days has done it again! Thank you! Simon :)

We've all had bad customer service experiences, but it is so refreshing to come to Day's and find that things run so smoothly here. Me and my family had a fantastic time, and I will be using you next time for sure!

I'd never been on a motorhome holiday before, so this was a very new experience for me. I have to say, Days Motorhomes really came through for me. The service was fantastic, and the motorhome was clean and everything worked perfectly.